Refund Policy

Last updated: 24 October 2026

We want you to be happy with your purchase.

1. 14-day refunds

You can request a full refund within 14 days of purchase if the item was not delivered or did not work as described, you were charged by mistake or twice, or the item has not been used yet (in-game money not spent; no Captain Pass reward claimed).

2. How to ask

Write to playargogames@gmail.com with your order number, or contact our payment reseller via the link in your receipt. Refunds go back to the original payment method, usually within 5–10 business days.

3. After a refund

The refunded item is removed from your game account.

4. Your legal rights

This policy does not limit rights you have under the consumer law of your country.